Terms & Conditions
The following information informs you of the terms and conditions on which we supply any of the products listed on our website www.highfashionequine.com to you and how we run the website and treat the personal information which you provide us with. Please read these Terms and Conditions carefully before ordering any products from this website. You should understand that by ordering any of these products, you agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions, then please do not use this website. These conditions do not affect your statutory rights.
We reserve the right to change the contents of this website, including these Terms and Conditions, at any time without notice. It is your responsibility to ensure that you are aware of any changes. Your use of the website after a change has been posted will signify your acceptance of the modified Terms and Conditions
We will endeavour to provide uninterrupted, error free access to the website, however this cannot be guaranteed due to the nature of the Internet. Occasionally your access may be suspended or restricted to allow updates, upgrades or repairs. We will try to ensure that this is for the shortest time possible.
Whilst High Fashion Equine takes care to ensure the accuracy of the content, to the extent permitted by law, High Fashion Equine assumes no legal liability for and does not warrant that the information contained on this Website is accurate or complete, or that these web pages will be free from errors or that its availability will be uninterrupted and High Fashion Equine hereby expressly disclaims and excludes all express and implied warranties terms or conditions not stated herein, so far as such exclusion or disclaimer is permitted under the applicable law. High Fashion Equine excludes all liability to any person for any loss or damage caused by any errors or omissions, whether such errors or omissions result from negligence, accident or any other cause but this disclaimer is without prejudice to any claims for fraudulent misrepresentation or personal.
The following statement explains our policy regarding the personal information we collect from and about you. Should you decide to complete our enquiry form you will be asked to submit personal information about yourself (e.g. name, address, phone number, email address). These details are never passed to a third party without your express permission.
Except as required by law, High Fashion Equine will maintain the confidentiality of all personal contact information (name, address, phone number, email address) transmitted to High Fashion Equine by the user.
Restrictions of Use of Content
The content of this web site and all copyright and other intellectual property rights therein belong to High Fashion Equine or their respective owners. You are hereby granted permission to access the Site and print a copy of the Content as a record of your visit. All other use of the site and its content, including modification, publication, transmission, creation of derivative works, incorporation into another web site or reproducing the site or the content (whether by linking, framing or any other method) is not permitted without High Fashion Equine's prior express written consent.
The name, images and logo identifying High Fashion Equine are proprietary marks of High Fashion Equine.
Copying of our logos and/or other third party logos accessed via this web site is not permitted without the prior approval from the relevant copyright owner.
All other product names and company logos mentioned in the information, documents or other items provided on this web site or any material made available may be the trademarks of their respective owners.
If you prefer not to receive cookies on this web site, you can set your browser to warn you before accepting cookies and refuse the cookie when your browser alerts you to its presence. You can also refuse all cookies by turning them off in your browser.
None of this information affects your statutory rights. We are a UK based company and all contracts for the sale of goods entered into by High Fashion Equine on the website will be subject to the laws of England and Wales.
The prices quoted are those ruling at the time of production. Due to circumstances beyond our control, prices may have to be altered up or down, including any alteration to the rate of value added tax. All prices shown are cash prices. All products shown in this service are subject to availability. Acceptance of your order and prices will be confirmed on receipt of your order.
Right to cancel
All orders may be cancelled prior to despatch and all goods can be returned within 14 days. Further to that all of our items come with a 30 day money-back, no quibble guarantee for manufacturing defects.
High Fashion Equine accept payment from all major Debit and Credit Card companies. Unfortunately, we do NOT accept payment via cheques or postal orders.
Upon receiving your order, a standard pre-authorisation check on your payment card will be carried out, to ensure there are sufficient funds in the account for the transaction. Goods will not be dispatched until this check has been completed. Your card will be debited once the order has been accepted.
Promotional discount codes – we may from time to time offer promotional discount codes to our customers via our website or through our social media pages. The conditions of use relating to any discount code will be specified at the time of issue, so please read any accompanying information thoroughly before using your discount code. Only one promotional discount code can be applied per order. We reserve the right to vary these conditions.
What do I do if an item doesn't fit or I don't like the colour?
Return it to us at High Fashion Equine, with a covering explanatory letter. We will then arrange to either credit you or replace the goods with a different size or colour, whichever you prefer. Returned goods must be unused and in a saleable condition.
What do I do if an item is faulty when it's delivered?
Return it to us at High Fashion Equine, with a covering explanatory letter. We will then arrange to either credit you or replace the goods, whichever you prefer.
Who pays the postage on returned items?
If you're returning something because it doesn't fit or it's not suitable, you'll need to pay the postage costs to return it to us. If you'd like us to replace the goods with another size or colour, we make a small charge of £4.99 (Ireland, Isle of Man and Channel Islands is a charge of £12). However, we will refund your postage in full on faulty goods returned.
What do I do if there's any other problem with my order?
If you have any problems with an order from High Fashion Equine, let us know and we will advise you exactly what steps we're going to take to rectify the problem. Contact us by email on firstname.lastname@example.org. Postal address: 583 Hitchin Road, Luton, Bedfordshire, LU2 7UL.
What do I do if an item fails once it's been used?
All goods supplied by High Fashion Equine are from official sources and are covered by the normal manufacturers warranty. If you feel that an item has failed prematurely, please advise us. Contact us by email
What delivery method does High Fashion Equine use?
You have the option of choosing either standard recorded delivery (£3.99), or first (1st) class recorded delivery (£4.99) to Uk mainland, unless otherwise stated by email, due to an item being heavy or of unsusual shape.
When will High Fashion Equine charge my credit/debit card?
Your payment is protected by using the PayPal service and Square Payment, which protect your rights in line with the UK law. We will never see your bank or credit card details when you pay online.
High Fashion Equine takes great care with the colours of the products, as they appear online. The limitations of broadcasting may mean a slight variation. Every reasonable care has been taken to ensure that the descriptions are accurate. However, specifications may change.
(c) Copyright care of the High Fashion Equine. All brand names, product names and titles used in this site are trademarks or trade names of their respective holders. No permission is given in respect of use of any of the above and such use may constitute an infringement of the holders' rights.
Accuracy of Information
High Fashion Equine takes reasonable effort to ensure that content on this site is complete, accurate and current. Despite our efforts, however, the information on this site may occasionally be inaccurate, incomplete or out of date. Products included on the site may be unavailable, may have different attributes than those listed, or may carry a different price than that stated on the site. In addition, we may make changes in information about price and availability without notice. We reserves the right, without prior notice, to limit the order quantity on any product and/or to refuse service to any customer. High Fashion Equine also may require verification of information prior to the acceptance and/or shipment of any order.
Disclaimer of Content
Whilst we have taken all reasonable steps to ensure the accuracy of the information on this website, it is provided on an “as is” basis and we give no warranty regarding the accuracy of the content of this website.
Any advice given on this website is for guidance purposes only. Any such advice should not be relied upon or used as a substitute for professional advice on your specific requirements.
The supplier of the goods featured is High Fashion Equine.